Arushi Society is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Arushi Society expects that all donors will exercise due care and diligence while making donations. Arushi Society also recognizes that a donation may be made erroneously or donors may change their mind.
Arushi Society will examine each request for refund of donation and endeavor to make the refund. Arushi Society may also seek further information / documents and donor must co-operate in this regard.

However, Arushi Society is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

• If you would like your donation to Arushi Society to be refunded,
• You must request Arushi Society in writing or by email for a refund and Your request must reach Arushi Society within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
  • Made the donation online, electronically or through other means, OR
  • Handed over the cheque / demand draft to Arushi Society or someone authorized by Arushi Society for this purpose, OR
  • Dispatched the cheque / demand draft to Arushi Society by other means.

The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation

• Donation amount
• If donation was made through cheque/draft, please provide Cheque/Draft no.
• If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
• If donation was made online, please provide Donation-ID.